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SERVICES

- We educate consumers of the rights afforded to them by the Fair Debt Collection Practices Act (FDCPA).

- We believe knowledge is empowering!

- We arm consumers with proactive tools and processes, in accordance with FDCPA guidelines, to properly communicate with creditors and debt collectors to effectively counteract debt collection call harassment.

- We provide consumers with pertinent information, detailed instruction, and easily adopted steps to alleviate collection calls and eliminate unwarranted harassment.

- Insight to common intimidation tactics used by unscrupulous debt collection representatives.

- We provide customized request letters to address the full gamut of collection call harassment issues a consumer may face or be subjected to.

- Thorough review and evaluation of every complaint regarding harassment or blatant abuse by a creditor or debt collector submitted by our consumers.

- Nationwide reputable Legal Referral Program to FDCPA experienced attorneys.


CONTACT INFORMATION

        - Toll-free telephone: 800-990-5213
        - Local telephone: 805-299-0040
        - Fax transmittal: 805-265-5010
        - Email: info@consumerjusticegroup.org
        - Web Site: www.consumerjusticegroup.org
        - P.O. Box 372 Camarillo, CA 93011


STAFF

- Knowledgeable, experienced, ethical, and courteous staff.

- We have a fully trained staff educated on the Fair Debt Collection Practices Act (FDCPA).

- Our staff members are able to handle a variety of consumer needs in connection with debt collection call issues.

- One-on-one consultations with our professional and courteous consumer advocates.

- We provide live support; not an automated system.

- Prompt return calls, email replies and instruction to messages, emails and call logs submitted outside of normal business hours.


WEB SITE

- We provide secure consumer logins to obtain related resources and educational materials.

- We provide on-line call logs to allow consumers the convenience of submitting pertinent information regarding collection call harassment.

- Consumer only access to:
        - Additional resources
        - Links to related publications
        - FAQ’s
        - Informative memos


RESOURCES/PROGRAMS

- Empowerment Guide
- Empowerment Plus Program
- Consumer Advocacy Program (C.A.P.)

Access the Empower Yourself link on this site or contact us via email:info@ConsumerJusticeGroup.org or toll free at #(800)990-5213 for further information.





Must be enrolled in the Empowerment Plus Program to receive our advocacy services. Please access the 'Empower Yourself' link for details. Attention:
Debt Settlement Companies!
Phone 800.990.5213   Fax 805.265.5010    Consumer Justice Group © 2008
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